Practically 80% of diners consider AI assistants will take over meals ordering duties within the subsequent few years, in accordance with a press launch and report by AI agency SoundHound AI.
Practically 80% of diners consider AI assistants will take over meals ordering duties within the subsequent few years, in accordance with a press launch and report by AI agency SoundHound AI.
Surveying people who eat at or order from eating places not less than as soon as a month, the survey discovered that 77% of respondents count on to an AI voice assistant to order their meals inside a couple of years.
Different findings embrace:
- 47% say it can be crucial for eating places to make use of revolutionary know-how to reinforce person expertise.
- The highest drivers of buyer satisfaction are order accuracy, meals high quality, and know-how (in that order).
- Extra drivers of buyer satisfaction embrace potential to name to put an order, velocity of drive-thru service, and talent to order from an in-restaurant kiosk as an alternative of in-person.
SoundHound AI has made the examine whitepaper accessible through PDF.
Sustain with what’s taking place within the restaurant trade
Subscribe now to the Restaurant Operator Each day, which brings you the highest tales from Quick Informal, Pizza Market, and QSR Internet.
