Six audio system will talk about challenges going through eating places on the Franchising Assume Tank on the Restaurant Franchising Innovation Summit March 24 in Kansas Metropolis, Missouri.
Six leaders will take the stage throughout the Franchising Assume Tank on the Restaurant Franchising and Innovation Summit in Kansas Metropolis, Missouri March 24-26, 2024 on the InterContinental Resort. The audio system will talk about the highest points going through eating places at the moment in addition to what it takes to reach franchising.
“This panel is at all times a crowd favourite as a result of it provides the attendees the possibility to ask the leaders about what’s conserving them up at night time and the way they’re fixing the identical issues that each one operators are going through,” mentioned Cherryh Cansler, VP of occasions for Networld Media Group, guardian firm to the Restaurant Franchising Innovation Summit.
The session takes place at 2 p.m. on Tuesday, March 26, 2024. Audio system embrace:
- Michelle Bythewood, president, Nation’s Big Hamburgers
- Sara Carhart, vp of operations, SPIN! Pizza
- Geoff Henry, president of the Americas, Gong cha
- Troy Hooper, CEO, Sizzling Palette Holdings
- Josh Kern, CEO, SPB Hospitality
- Rob McColgan, co-founder and CEO, Fashionable Restaurant Ideas
“The highest problem within the quick informal and QSR segments is recruiting, coaching and retaining gifted staff members,” Geoff Henry, president of the Americas for Gong-Cha, mentioned.
“In our class, high quality of the beverage, visitor expertise and velocity of service are all a part of the visitor’s consideration set. At Gong Cha we’re taking steps to assist alleviate some stress on our staff members by enhancing the digital ordering capabilities inside our shops, with a concentrate on having self-order kiosks out there in all of our shops. Thereby enabling the staff members to concentrate on making an impressive beverage for our friends in a well timed trend.”
Troy Hooper, CEO of Sizzling Palette Holdings, guardian firm to Pepper Lunch, agrees that labor availability and labor value pressures are nonetheless prime of thoughts.
“We’re lucky that Pepper Lunch eating places have a no-skilled labor and low labor burden enterprise mannequin,” Hooper mentioned. “We solely require 15 to 18 whole workers to run two-day components seven days per week as our shops function on 4 to 6 workers per shift max. We work arduous on retention with above-market pay, tip share that common $3.50 an hour and an incredible work tradition.”
Josh Kern CEO of SPB Hospitality, guardian firm to Krystal Eating places, Logan’s Roadhouse and Previous Chicago Pizza + Taproom amongst others, mentioned his model’s main problem he main problem is fluctuating foot site visitors, influenced by elements reminiscent of financial situations, elevated velocity of competitors, and altering shopper preferences.
“SPB Holdings addresses these challenges by means of dynamic methods, together with data-driven decision-making, versatile menu choices and strong on-line presence,” he mentioned. “By adapting to evolving market situations and prioritizing visitor comfort, SPB Holdings goals to navigate the uncertainties of restaurant site visitors efficiently.”
Registration for the Restaurant Franchising Innovation Summit is open. Click on right here to register for the occasion.
Mandy Wolf Detwiler is the managing editor at Networld Media Group and the location editor for PizzaMarketplace.com and QSRweb.com. She has greater than 20 years’ expertise masking meals, individuals and locations.
An award-winning print journalist, Mandy brings greater than 20 years’ expertise to Networld Media Group. She has spent practically 20 years masking the pizza business, from impartial pizzerias to multi-unit chains and each dimension enterprise in between. Mandy has been featured on the Meals Community and has gained quite a few awards for her protection of the restaurant business. She has an insatiable urge for food for studying, and might inform you the place to search out the perfect slices within the nation after spending 15 years touring and consuming pizza for a dwelling.
