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SoundHound AI survey finds almost 8 in 10 diners consider AI assistants will take over most meals ordering inside years


Practically 80% of diners consider AI assistants will take over meals ordering duties within the subsequent few years, in accordance with a press launch and report by AI agency SoundHound AI.

Practically 80% of diners consider AI assistants will take over meals ordering duties within the subsequent few years, in accordance with a press launch and report by AI agency SoundHound AI.

Surveying people who eat at or order from eating places not less than as soon as a month, the survey discovered that 77% of respondents count on to an AI voice assistant to order their meals inside a couple of years.

Different findings embrace:

  • 47% say it can be crucial for eating places to make use of revolutionary know-how to reinforce person expertise.
  • The highest drivers of buyer satisfaction are order accuracy, meals high quality, and know-how (in that order).
  • Extra drivers of buyer satisfaction embrace potential to name to put an order, velocity of drive-thru service, and talent to order from an in-restaurant kiosk as an alternative of in-person.

SoundHound AI has made the examine whitepaper accessible through PDF.

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